Hawaiian Airlines Reviews
(Rated by 2098 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Price & Quality4.5
- Return Policy4.5
- Customer Service5.0
- Shipping & Delivery4.0
Recent Customer Reviews (11)
Allen Prichard
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Tim Diederich
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Leah Müller
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Becky Arteaga
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Szescx Gál
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Sebastian Fink
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Kevin Barth
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Swen Eisenhower
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Nola Jones
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Luca Peacock
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Hawaiian Airlines Pricing
Domestic Flights
$60 - $91
International Flights
$664 - $1,377
Payment Methods
Accepted Payment Options:
Prices for items on Hawaiianairlines.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Hawaiian Airlines credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Hawaiian Airlines Pros & Cons
Pros
1
Friendly Service: Hawaiian Airlines is known for its Aloha spirit, providing warm and friendly service from the crew, which enhances the travel experience.
2
Comfortable Flights: The airline offers a relatively comfortable flying experience, especially on longer routes, with options for Extra Comfort seating that provides additional legroom at a reasonable price.
3
Frequent Flights: There are numerous flights available between the Hawaiian Islands, making it convenient for inter-island travel.
4
High-Speed Wi-Fi: The introduction of free high-speed Wi-Fi on certain aircraft has improved connectivity during flights.
CONS
1
Website and App Issues: The Hawaiian Airlines website and mobile app have been criticized for being buggy and difficult to navigate, leading to frustration when booking or managing reservations.
2
Limited In-Flight Entertainment: Compared to other airlines, the in-flight entertainment options are lacking, which may detract from the overall travel experience.
3
Cramped Seating: Economy class seating can be cramped, with small tray tables and limited snack options, which may not meet the expectations of all travelers.
4
Pricing Complexity: Understanding fare types can be complicated, especially when comparing refundable versus non-refundable tickets, which may not be user-friendly.
Hawaiian Airlines Features and Benefits
Features
Global Connection
Hawaiian Airlines connects passengers with the beautiful Hawaiian islands and ten other international destinations.
Comfort and Entertainment
The seats are fitted with screens loaded with a variety of movies, including television shows. This ensures passengers reach their destination feeling rejuvenated and ready to embrace their adventures.
Customer Satisfaction
Hawaiian Airlines strives to offer customer satisfaction to its esteemed customers. The airline comprises passionate employees who extend their ‘aloha’ sense of dedication to passengers.
Tailored Customer Service
Hawaiian Airlines prioritizes the convenience of the locals from the West Coast, such as California, Washington and Oregon, when scheduling flights that travel across the Pacific Ocean.
In-flight Amenities
There is Hawaiian music during boarding, mai tais available (free in first class), an island color scheme onboard, island-themed crew uniforms and a company that is truly rooted in all things Hawaii.
Complimentary Meal Service
All long-haul flights include a hot meal service in the economy cabin. This is a bonus compared to other carriers that usually only include a small snack.
Friendly Service
Hawaiian Airlines is known for its Aloha spirit, providing warm and friendly service from the crew, which enhances the travel experience.
Comfortable Flights
The airline offers a relatively comfortable flying experience, especially on longer routes, with options for Extra Comfort seating that provides additional legroom at a reasonable price.
Frequent Flights
There are numerous flights available between the Hawaiian Islands, making it convenient for inter-island travel.
High-Speed Wi-Fi
The introduction of free high-speed Wi-Fi on certain aircraft has improved connectivity during flights.